Claxton Village, Norfolk

  • UK Power Networks: 105 national number

    On 22 July we published a letter to Parish Councils from the Public Affairs Manager at UK Power Networks, outlining a new, simpler scheme for taking action during a power cut.  This scheme came into force today and below is this morning’s communication from UK Power Networks about the scheme.

    Dear Stakeholder

    Following on from our last email, you may have seen today’s launch of the new national power cut phone line – 105 – to help people contact the company that looks after their electricity network. This would be UK Power Networks for London, the East and South East of England.

    The number, which is available to electricity customers in England, Scotland and Wales, will enable people to report or get information about power cuts as well as report damage to electricity power lines and substations that could put themselves, or someone else, in danger. 105 is funded and delivered by the electricity network operators, and is a first for the UK’s energy industry. As well as calling 105, people can find more information on the website: http://www.powercut105.com/

    We would be incredibly grateful if you were able to promote the new number, perhaps on twitter or your website if you have one. Possible tweet may be something like:

    “If you have a power cut, call 105 – a new, free service for people in England, Scotland and Wales. Find out more at www.powercut105.com“

    You can find more information on the Energy Networks Association’s website: http://www.energynetworks.org/info/powercut105.html. Or if you would like posters or leaflets then please contact [email protected].

    UK Power Networks still runs a Priority Services Register for your constituents who may be more vulnerable in a power cut e.g. older people, those dependent on medical equipment, parents of young children etc. To join, they can call 0800 169 9970, email [email protected] or apply online at www.ukpowernetworks.co.uk/priority.

    If you have any questions or would like any further information, please let me know.  Also, if you are able to support awareness raising of 105, please can you let us know when, where and how you can help by contacting/emailing us.

    Kind regards,

    Michelle Dorrell
    External Communications Assistant
    UK Power Networks

  • New Mobile App for Norfolk Library and Information Service

    Library mobile app

  • Heating oil security – advice from police

    Norfolk and Suffolk Constabularies have issued a new information sheet to help homeowners take steps to prevent heating oil theft, shown below.HeatingOil.compressed

  • Claxton Flooding Contingency Guidance

    Earlier this year your Parish Council agreed that Guidance to help villagers offset the effects of floods in Claxton should be drawn up.  Thanks go to South Norfolk Council, from whose own guidance much of the Claxton version has been drawn.  The guidance has now been agreed by the Council and copies have been printed for every household in the village.  They are in the process of being put through letter-boxes.  If any villager has not received one by the time of the next Council meeting on 20 November, they should contact the Clerk on 01508-484162 to arrange to receive one.

    For those of you who are also happy to look at the guidance online please click here.

  • Police non-emergency number

    Norfolk Constabulary has introduced a new telephone number for people who want to talk to the police about non-urgent issues.  Instead of ringing the current switchboard number of 0845 456 4567, people should dial 101.

    The introduction of 101 in Norfolk is part of a nationwide initiative which saw all forces adopting the number by the end of 2011.  It is designed to offer one easy way to contact your local police force to report non-emergency crimes, disorder or anti-social behaviour or to speak to your local police officers. (more…)

  • Online information for bereaved families

    A new web-site was launched in August 2011 to help any-one who has to organise a funeral.

    “Funeralmap.co.uk” makes it possible to check the details of all cemetries, crematoria, and natural burial grounds nation wide. It also lists Funeral Directors, bereavement support organisations, register offices, memorial masons, florists and more across the UK.

    Free leaflets and cards about the site are available, call 0845 004 8608 or e-mail [email protected]. Or go to the site www.funeralmap.co.uk.

  • One-stop service “Tell us once”.

    A new Government scheme will help bereaved individuals inform local and national authorities by making just one phone call. The “Tell us once” service is activated when a death is registered. The person registering the death is given a single phone number to report the death. The scheme then informs the Passport Service, Driver and Vehicle Licence Agency, Department for Work and Pensions, the War Pensions Scheme, council tax authorities, HMRC, electoral roll, Libraries, and council departments that deal with disabled parking permits, home care, or council housing. Key documents will still need to be returned. For further information see direct.gov.uk and search for Tell us once.

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