• What to do if there’s flooding near you

    Anglian Water have sent out a helpful note regarding assistance in the event of flooding.  It can be read by clicking here.

  • Easter Week services and video

    Dear All,

    Our Easter celebrations began this evening with the Lighting of the New Fire, and in the morning we can greet the Easter Sunday dawn at the 6am Sunrise Service on Rockland Staithe. There are 9.30am communion services at Claxton and Kirby Bedon, 11am Morning Worship at Carleton St. Peter and 3.30pm Easter Readings and Hymns at Bramerton and Surlingham.

    Helen has recorded an Easter Sunday video service that you can watch here – https://www.youtube.com/watch?v=KdxW0or0XnA

    On Tuesday (Apr 11th) 10am Celtic Prayer takes place in Surlingham Church porch.

    Please note that Art Cafe in the Barn has been postponed from Wednesday (Apr 12th) to Thursday (Apr 27th).

    Services on the following Sunday (Apr 16th) are 9.30am Morning Worship at Claxton, 11am Communion at Kirby Bedon. At 4pm in the Barn, ‘Still in the Garden’ offers a quiet reflection on Jesus’ resurrection appearances with words, music, prayer and imagery.

    With warmest Easter greetings,

    Nick and Helen

  • Help with Living Costs

    Norfolk County Council have published guidance on ways in which families and individuals can access the help which is out there in the light of increasing Cost of Living pressures.  The guide can be accessed by clicking here.

  • Norfolk Association of Local Councils Wellbeing Newsletter – Help in a Crisis

    With the cost of living rising, many people across the county face a difficult winter.

    Norfolk ALC recently sent out information that pointed councils and their residents to sources of support that can offer assistance through difficult times.  This information can also be accessed via our website; just go to Help in a Crisis.   The page offers links to find help with:

    • Financial support
    • Food costs
    • Energy costs
    • Sanitary products and toiletries
    • Help from district councils.

    (more…)

  • Norfolk County Council’s latest Health and Social Care training newsletter

    NCC’s latest Training newsletter can be read by clicking here.

    Please also take some time to look at their website, which will give you all the information you need about the project and the opportunity to get to know their staff.  Follow the link here: Health and social care training – Norfolk County Council.

  • Healthwatch Norfolk launches Cost of Living Support Directory

    With the cost of living rising, many people across the UK face a difficult winter. Healthwatch Norfolk has always been dedicated to highlighting available local support and appropriate services to protect the wellbeing and health of Norfolk residents. Healthwatch Norfolk has launched a cost of living support directory to help those affected by the cost of living crisis access help and support.The webpage contains a list of local services offering advice and support for those facing financial stress. The directory includes links to:

    • Financial support
    • Food banks
    • Charities/schemes
    • Health advice
    • Mental health support

    Many of us, especially those most vulnerable, will feel the strain this winter. If you feel that your physical or mental health is being affected by financial stresses you should speak with your GP.  A YouGov poll commissioned by the Royal College of Physicians suggested that:
    Over half of the people in Britain thought their health had worsened due to the cost of living increases. Many indicated that it was down to increased heating costs, the rising cost of food and transport costs rising.  16% of those surveyed who said they were impacted by the rising cost of living had been told by a doctor or health professional in the last year that stress caused by rising living costs had worsened their health.

    To access the Directory just click here.

  • Never Miss a Bin Collection again

    South Norfolk Council have launched a new App to enable you to track all Bin collections to ensure you don’t miss one.  You can see details by clicking here.

  • Energy Rebate Scheme – the Discretionary Fund

    The original Energy Rebate Scheme was limited to those who lives in houses in Council Tax Bands A-D.  The Discretionary Fund  open to anyone in Broadland or South Norfolk who is having difficulty paying their energy bills. 

    You do not have to be in receipt of benefits to apply, you just need to be able to show us that you are struggling to pay.

    If you do not have sufficient evidence for this, however, please still complete the application form and a member of staff will contact you to see how we can help.

    Households are able to apply even if they have already received an Energy Rebate payment. (more…)

  • Ofgem – Help with high energy bills

    If you are struggling to pay for energy or think you may get into difficulty, contact your supplier.  View information on how to find your supplier.

    We know the Energy Price Cap rise caused by global energy factors will be extremely worrying for many people.  We are working round the clock to make sure consumers pay no more than is necessary and are supported by suppliers in any way possible.

    Our rules mean suppliers must offer payment plans you can afford and you can ask for ‘emergency credit’ if you use a prepay meter and can’t top up.

    The Government has also announced an Energy Bills Support Scheme to help people deal with rising bills.

    Turn2us has a grants and benefits eligibility checker and can support you through application processes.

  • Know where your old stamps are?

    DEADLINE NOW EXTENDED TO 31 JULY 2023

    A major change to UK postage stamps comes into effect at the end of January 2023.  The Royal Mail is adding barcodes to their regular stamps.  After 31 January 2023, regular stamps without a barcode* will no longer be valid.  You can either use up these stamps before this deadline or swap them for the new barcoded ones.  The stamps that are changing are the stamps (pictured below) that will be very familiar to you.  They feature the profile of Her Late Majesty The Queen on a plain coloured background.  The barcodes will enable exciting new services by connecting physical stamps to the digital world through the Royal Mail app which you can download here.

    Note: Special Stamps with pictures on and Christmas Stamps without a barcode will continue to be valid and don’t need to be swapped out.

    Swapping them out

    Your non-barcoded stamps can be exchanged for the new barcoded version through the Stamp Swap Out scheme.  To swap out your stamps, simply complete one of the Stamp Swap Out forms and send it back to the Royal Mail along with your non-barcoded stamps. The step-by-step process for doing this is explained below.

    How to get a ‘Stamp Swap Out’ form

    • If you have a printer, you can swap out up to £200 worth of non-barcoded stamps by printing out and completing this Stamp Swap Out PDFOpens in a new windowpdf, 200.52 KB.  You can send this back to the Royal Mail free of charge, along with your stamps, by writing on the envelope Freepost SWAP OUT.  No other address details or postcode are needed.
    • If you have a printer, and more than £200 worth of stamps to swap out then use the Bulk Stamp Swap Out formOpens in a new windowpdf, 153.85 KB.  The Royal Mail recommend sending this and your non-barcoded stamps back to them via a secure service with suitable cover. The address to send to is:Royal Mail
      Swap Out
      Tallents House
      21 South Gyle Crescent
      EDINBURGH
      EH12 9PB
    • If you don’t have access to a printer you can request a Stamp Swap Out form to be posted to you by completing this form online. The instructions for sending back will depend on the form you request.
      ‘Stamp Swap Out’ forms are also available from the Customer Service Point at your local Delivery Offices (but please note they will only have the forms for the up to £200 option). Or you can call the Customer Experience Team on 03457 740740.

    We’re adding barcodes to our regular stamps. After 31 January 2023, regular stamps without a barcode* will no longer be valid. You can either use up these stamps before this deadline or swap them for the new barcoded ones.

    The stamps that are changing are the stamps (pictured below) that will be very familiar to you. They feature the profile of Her Late Majesty The Queen on a plain coloured background. The barcodes will enable exciting new services by connecting physical stamps to the digital world through the Royal Mail app which you can download here.

    Image of Royal Mail's new barcoded stamps

    Note: Special Stamps with pictures on and Christmas Stamps without a barcode will continue to be valid and don’t need to be swapped out.

    Swapping them out

    Your non-barcoded stamps can be exchanged for the new barcoded version through the Stamp Swap Out scheme. To swap out your stamps, simply complete one of our Stamp Swap Out forms and send it back to us along with your non-barcoded stamps. The step-by-step process for doing this is explained below.

    How to get a ‘Stamp Swap Out’ form

    • If you have a printer, you can swap out up to £200 worth of non-barcoded stamps by printing out and completing this Stamp Swap Out PDFOpens in a new windowpdf, 200.52 KB. You can send this back to us free of charge, along with your stamps, by writing on the envelope Freepost SWAP OUT. No other address details or postcode are needed.
    • If you have a printer, and more than £200 worth of stamps to swap out then use the Bulk Stamp Swap Out formOpens in a new windowpdf, 153.85 KB. We recommend sending this and your non-barcoded stamps back to us via a secure service with suitable cover. The address to send to is:Royal Mail
      Swap Out
      Tallents House
      21 South Gyle Crescent
      EDINBURGH
      EH12 9PB
    • If you don’t have access to a printer you can request a Stamp Swap Out form to be posted to you by completing this form online. The instructions for sending back to us will depend on the form you request.
      ‘Stamp Swap Out’ forms are also available from the Customer Service Point at your local Delivery Offices (but please note they will only have the forms for the up to £200 option). Or you can call our Customer Experience Team on 03457 740740.

    Examples of stamps you can Swap Out

    Examples of stamps accepted for the Swap Out Scheme

    Examples of stamps you don’t need to Swap Out

    Examples of stamps not accepted for the Swap Out Scheme

     

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